1. Contact the staff of Zhongke Shendian Group to provide feedback on your product issue.

2. After receiving the return and exchange application, the staff of Zhongke Shendian Group will contact you within two working days to confirm the issue.

3. After confirming the accuracy, the staff of Zhongke Shendian Group will approve the return and exchange application and contact to inform them of the results

4. After obtaining consent, you need to send the goods to the designated address within 3 working days (if an invoice has been issued, it must be returned together)